Our consulting services include a 360-degree feedback tool. This tool provides valuable insight into 15 job-related skills enabling each participating employee to understand their areas of strength and developmental needs. Employees receive one-on-one performance coaching from a skilled JDS Networks facilitator, a developmental guide and an easy to read and understand graphic rating scale representing the feedback information gathered from peers, managers, direct reports and internal customers for each of the participating employees.
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As a ship without a rudder floats aimlessly, employees without performance feedback are unaware of how to leverage their areas of strength and develop plans for improving their performance. Employees that receive feedback from multiple sources gain valuable insight into the impact of their daily interactions throughout an organization. The ability to understand how you are perceived by others, builds a learning environment where employees understand how their behaviors influence both their performance and personal effectiveness. Targeted professional development based upon valuable feedback solicited from direct reports, peers, managers, co-workers, other internal and external customers becomes a powerful “rudder” for professional growth and organizational effectiveness.
Two of the most critical next steps after soliciting 360-degree feedback are to provide the feedback data to the employee in an easy to understand report along with performance coaching. Employees that work with a performance coach to understand the feedback data and develop a professional development plan have an opportunity to reflect, understand and take action in a powerful and productive manner.
JDS Networks handles the time consuming administrative processes of implementing a 360-degree feedback tool. Our performance consultants work directly with each feedback participant to understand their feedback report and to develop a professional development plan.